SMS Privacy Policy

Effective Date: September 29, 2025

Introduction

At All American Pet Transport LLC, your privacy is critically important to us. This SMS Privacy Policy explains how we collect, use, and protect your personal information when you opt into our SMS messaging program. By opting into our SMS service, you agree to the terms outlined below, in compliance with the latest 2024 regulations under the Telephone Consumer Protection Act (TCPA) and Campaign Registry guidelines.

Information We Collect

When you opt in to receive SMS messages from us, we may collect:

Phone Number: The mobile number you provide during the opt-in process.
Message Interaction Data: Delivery status, response data, and engagement statistics.
Consent Data: Records of when and how you provided consent to receive SMS messages (e.g., web form, keyword, or verbal consent).

How We Use Your Information

We use this information to:

Send the text messages you agreed to receive, including booking updates, notifications, and alerts.
Ensure compliance with TCPA and FCC regulations.
Monitor and improve SMS services by reviewing engagement metrics.

Your information will not be used to send unrelated or promotional messages without your express consent.

One-to-One Consent Requirement

As required by FCC regulations (March 2024), your SMS opt-in applies only to communications from All American Pet Transport LLC. Your consent does not extend to third parties unless you provide separate approval.

Message Frequency & Data Rates

Message frequency varies depending on your bookings and account activity. Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You may opt out of SMS at any time by replying STOP to any message. Once you opt out, you will not receive further messages unless you choose to opt back in.

For help, reply HELP or contact us at: https://allamericanpettransport.com/contact

Data Sharing & Disclosure

We will never sell or share your information with third parties for marketing.
Information may only be shared with trusted service providers (e.g., telecom carriers) who deliver SMS messages, and they are bound by confidentiality agreements.
We comply with the Do Not Call (DNC) Registry. If your number is on the DNC list, we will not send promotional SMS messages unless you have provided express consent.

Security of Your Information

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection during transmission or storage.

Record-Keeping & Proof of Consent

In line with TCPA and Campaign Registry guidelines, we maintain detailed records of all SMS opt-ins and opt-outs, including timestamps and the method of consent. These records may be used to demonstrate compliance if required.

Changes to This Policy

We may update this SMS Privacy Policy periodically. Significant changes will be communicated via SMS or on our website. Continued use of the SMS service after updates indicates acceptance of the revised policy.

Contact Us

If you have any questions about this SMS Privacy Policy or wish to update your SMS preferences, please contact us at:

https://allamericanpettransport.com/contact